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Category: Congregate Care

When we know why an outcome varies, we can use that knowledge to deploy targeted interventions where they have the most potential to create the change we want to see. No scenario highlights the importance of targeting interventions more than the Title IV-E waiver. This post describes how observing and interpreting variation early on in the waiver proposal process can help a state build a strong proposal.... Read more >
Variation not only helps you define the outcome you want to improve, it also creates a springboard for crafting the solution. Once we know that an outcome varies, the next step in the CQI process is to ask: Why? This post provides guidance on how to interpret the variation you observe in your system and explains why that interpretation is vital to strategic planning.... Read more >